"ChowChum" Dog Plush Keychain / Bag Charm

FREE Shipping On ALL Items.

Once you place an order, you can receive your order information with the tracking number sent via email and located in your order email address.

We process and ship all orders Monday through Friday (excluding holidays).

For Standard Orders (10-21 business day shipping timeframe), it may take up to 7 business days for shipping activity to be updated on the shippers tracking site after you initially receive your Shipping Confirmation email. 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Customers are responsible for return shipping costs. A restocking fee (30% of product price) will be applied to all returned items.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.